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Zappy Academy
Your go-to hub for shipping tips, tools, and smart ways to scale.
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5 Ways to reduce your eCommerce shipping costs
Practical strategies for NZ & AU sellers to protect their profit margins and deliver smarter.
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How to Calculate Shipping Costs as a Small Kiwi Business
Hidden shipping costs can quietly kill your margins — especially in NZ, where rural surcharges, packaging quirks, and courier fees stack up quickly.
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What’s Important to Online Shoppers?
We surveyed shoppers, asking them: When deciding which online store to purchase from, especially when similar products are available, what factors matter most to you?
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How to Create and Print Shipping Labels
Shipping labels might seem like a minor task — until one goes missing, or you’re stuck manually creating 20 of them after hours.
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Freight Companies Vs. Courier Services: Which Option Is Right For You?
Freight companies and courier services offer unique benefits for companies. Read on to see which will better meet the needs of your business.
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Top e-commerce shipping solutions for NZ businesses
If you’re delivering packages regularly, you can save a lot of time and money with our courier booking engine.
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JinJin Wang (WorldFirst)
JinJin Wang outlined payment solutions for global eCommerce, showing how to manage multi-currency payouts while minimising fees.
Andy Luck (MC)
Andy Luck discussed consumer issues from a regulatory standpoint, including laws, returns policies, and dispute resolution for eCommerce sellers.
Jimmy Wu (Zappy)
Jimmy Wu shared insights on emerging eCommerce trends, from omnichannel fulfilment to growth opportunities shaping the industry.
Yichuan Jin (Temu)
Yichuan Jin from Temu shared how the Local Seller Recruitment Program supports brand growth with incentives, logistics, and acquisition tools.
Tracey Wei (TikTok, Marketing)
Tracey Wei revealed how TikTok Shop’s algorithm, viral marketing, and shoppable content powered eCommerce sales growth.
Stefanie Lsakidis (Avalara)
Stefanie Lsakidis explained the basics of tariffs and duties, avoiding customs pitfalls and streamline cross-border compliance.
Zappy eCommerce Summit 2025
The full summit featured global leaders from TikTok, Temu, WorldFirst, Avalara, and Zappy, sharing growth, compliance, and marketplace strategies.
The Rise of Omnichannel Shopping
Omnichannel shopping blends online convenience with in-store experiences, reshaping how today’s customers research and buy.
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What’s Important to Online Shoppers?
We surveyed shoppers, asking them: When deciding which online store to purchase from, especially when similar products are available, what factors matter most to you?
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Zappy How it works
Watch our quick explainer video to see how Zappy simplifies shipping — from quotes to labels, tracking, and returns — all in one easy platform.
New Parnter - WorldFirst
Zappy is proud to partner with WorldFirst, a global payments specialist helping eCommerce businesses expand across borders.
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