International shipping solutions made easy for NZ exporters

Take your products global without the stress. Zappy helps NZ exporters ship across borders quickly, affordably, and with confidence.

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Scale exports confidently

Get responsive NZ-based support and reliable AU/NZ cross-border shipping so you can grow step-by-step, starting with Australia.

Cut overseas shipping costs

Access multiple international couriers in one place, compare instant rates, and choose the most affordable way to ship from NZ.

Get customs clearance support

Get automated support for customs forms and compliance to keep shipments moving easily.

Track deliveries accurately

Build buyer trust overseas with branded global tracking that provides full visibility from dispatch to delivery.

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How it works

Getting started with Zappy is easy. Just follow these three steps to set up your shipping.

1

Import your website orders from your selling platforms.

2

Zappy automatically calculates the best shipping options as well as price.

3

Print the shipping label, stick on the parcel and wait for it to be picked up.

(Never buy pre-paid courier tickets ever again)

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Shipping through a third party location?

Zappy is the shipping bridge between you and your 3PL. Orders from your selling platforms flow into one dashboard, your 3PL can book and print international labels across multiple courier and freight options without logging into separate portals, and tracking updates go straight back to your store and customers.

Ship globally from a single dashboard

Connect to leading international couriers and freight partners from one login. Compare services, book, and ship globally without juggling accounts

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Plug into your current export workflow

Automatically sync with your e-commerce, inventory, and accounting systems so international orders flow straight into shipping

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Smart tech that puts your shipping on autopilot

So you can do what you do best - sell.

Pay-as-you-go shipping

No setup fees, no monthly fees, and no minimum courier spend. Ship internationally when you need to and only pay for what goes out the door

Validate addresses before shipping

Built-in address validation checks delivery details before you ship, and frequently used overseas addresses can be saved for fast repeat exports

Courier options at checkout

Let customers choose their preferred delivery speed and price at checkout, setting accurate expectations for international delivery

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Export confidently without the delivery headaches

Trusted by NZ exporters big and small to get parcels overseas reliably, with support that feels local.

"We started using Zappy about 8 years ago. Because they offer a flexible solution – everything is done online – whenever we want to, we can choose a courier from multiple choices depending on the customer need and where the customer is. I’ve been very happy with their customer service. If things go wrong, and sometimes they do with couriers, they are very good at solving the issues and getting things right. I can recommend using Zappy, they aren’t just efficient but also very cost effective"

Jari

Scandinavian & Central European Foods

"It is so easy to use the Zappy system. It makes the whole shipping process so much faster and more efficient. Their staff are knowledgeable and incredibly helpful - always available to answer all sorts of difficult questions regarding national and international shipping."

Xin

Retail

"We switched to Zappy almost a year ago. We’re really happy with the move and the way it has turned out. Our previous system did not integrate with our website making order fulfilment lengthy. The switch to Zappy’s system has reduced our order processing time by half. The system is easy to use and the Zappy team are helpful and responsive on the odd occasion that there are any issues.”

Emily

NZ natural skincare brand

A decade of helping NZ exporters ship worldwide

UK Financial Times High-Growth Companies Asia-Pacific, 2023. (Ranked 1st in New Zealand)

4th Fastest Growing Company in NZ 2021 Deloitte Fast 50

6 Years as one of the fastest growing companies in Asia-Pacific (Deloitte & Financial Times )

International Shipping for Exporters - FAQs

Which countries/regions can I ship to from NZ?

Destination coverage is determined by the international couriers you book through Zappy, many of which deliver to most countries worldwide. To check if your destination can be delivered, just enter the address in Zappy’s rate calculator. This will show you real carrier availability at the time you’re shipping.

Which international couriers and freight providers are available?

With one login, Zappy connects you to a wide network of courier and freight providers, including international options like NZ Post/EMS, TNT Express (FedEx Express), Asendia, and SF Express. Available services may vary by shipment type and destination.

How do your international rates compare to shipping within NZ?

International rates are naturally higher than NZ domestic because they factor in distance, zone pricing, aircraft capacity, and customs handling. However, Zappy instantly compares international services and prices across multiple carriers, which lets you choose the most cost-effective option.

What support do you offer when issues happen overseas?

If any issues happen shipping overseas, you’ll get dedicated support from our local NZ-based team who understand how Kiwi exporters ship. Our team is also multilingual so if you’re a Chinese-speaking business owner working with a local 3PL, we can support you in a way that’s clear and practical for you and your customers.

How accurate are international delivery time estimates?

Zappy lets you choose delivery speed options (e.g., standard vs express) based on carrier service levels and the lane you’re shipping on. These are solid guides that are generally reliable, but like all international shipping, actual delivery windows can shift due to peak season volume or weather/air-freight constraints. Zappy’s live tracking updates keep you and your buyers clearly informed if timelines change.