Castle Parcels

New Zealand couriers

Zappy is proud to team up with Castle Parcels to help “deliver” you the great service you deserve. Castle Parcel is a cheap courier service who has been delivering packages all over New Zealand since back when Disco was in style. They have branches in Auckland, Wellington, North Harbour, and Christchurch and from there reach every corner of New Zealand and beyond.

Through the Zappy system, you can now send your store, website or Trademe orders etc to Castle Parcels. You can get courier prices from Castle, print Castle tickets, book Castle pickups, track Castle items and order Castle satchels within the Zappy App.

If you want to find out more on how Zappy can help you manage your couriers and shipping needs please CLICK HERE

Castle Parcels has products which make shipping simple. You can select one of their 3 satchel sizes or send using your own packaging. Their satchels are tougher than rhino skin and can hold up to 15kg, they comes in 3 sizes – Small 210 x 260mm, Medium 280 x 390mm and Large 450 x 450mm, their Large Satchel is actually more like the Xtra Large satchel offered by other courier companies.

Castle Parcels are one of the cheaper courier services available. If cost is your main concern, Castle Parcels is a good option. However, they don’t provide overnight express service between islands and they only provide two pickup and delivery cycle runs per day, if you would like to use express service or would need more than two pickups per day, you may use one of their sister companies Post Haste which provide 3 pickup and delivery runs per day and NOW Couriers which provide 4 pickup and delivery runs per day. Please also note that Castle only do pickups from Auckland, Christchurch and Wellington, so if you are outside of these area you may use their sister company Posthaste which provides nationwide pickup services.

Here is the summary:

* 3 pickup branches (Auckland, Christchurch and Wellington)

* Deliver Nationwide? YES

* 3 satchel sizes

* 2 pickup and delivery cycle runs per day

* Inter-Island Express Service? NO

If your query is relating to pickups, sales or billings please contact Zappy on and quote your Consignment Number (Tracking Number), if your query is relating to deliveries please contact Castle Parcels on 0800 404 303 or email at and tell them you are a Zappy customer and give them the Zappy Consignment Number (Tracking Number)

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“Swapped from another provider because of Zappy’s convenience: get shipping quotes, label printing etc. Going direct to couriers was a hassle. Zappy is much faster and more reliable. Excellent customer service – this is critical, they sort problems out immediately. Initial training on the system very helpful – but finds the process easy. I want to make my customers happy – their service helps that to happen. Three words to describe Zappy: Reliable. Fast.Friendly."


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